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Lead With Leadership Training

Leadership
by Heather Hunt
"In yesterday’s Advisor, we looked at one company’s award-winning leadership training program. Today we’ll look at another Brandon Hall Group training winner—plus explore a comprehensive online leadership training program for managers and supervisors."

For 18 years, Brandon Hall Group, Inc., has recognized companies for their learning programs. The organization awards gold, silver, and bronze awards in 48 categories. “This year’s winners should be very proud of their achievements especially based on the rigorous judging process all submissions underwent,” said Mike Cooke, CEO of Brandon Hall Group. “We are honored to recognize the award winners who exemplify a high standard of performance in their organization and demonstrate clear, measurable business results through these innovative programs.”

One award recipient is WellPoint, Inc., a provider of health benefits solutions and medical and specialty plans through its subsidiary companies. WellPoint won a Gold Award in the Best Sales Onboarding Program category for its Compass New Hire Program and a Bronze Award in the Best Program for Sales Training and Performance category.

The 8-week Compass New Hire Program, which is offered quarterly to commercial sales associates, incorporates various training techniques, including face-to-face instruction, virtual classrooms, and self-paced instruction. The program fosters an interactive learning environment via frequent communications and online discussion boards.

The company has seen measurable results with the program. “WellPoint was able to reduce its new-hire program from 30 weeks to 8 weeks, decrease the frequency of checkpoints from 23 conference calls to six discussion board check-ins, and significantly cut the cost per class without compromising the quality of the program,” said Jennifer Hammond, director of learning for WellPoint. “We not only saw higher participation in the program, we saw improved key performance indicators.”


You know your managers could do a better job if they were trained, and now there’s a convenient and reasonable way to get it done—BLR’s Leadership Library at the online, 24/7, TrainingToday. Get More Information.


“Our redesigned program now provides the foundation to help acclimate new associates to the company and develop core competencies in management teams—a recipe for sustained success,” said Ken Goulet, WellPoint executive vice president for Employer, Medicaid, Individual and Specialty Business.

How is your company doing with training new managers and supervisors to be effective leaders so that they can contribute to your company’s success? Are they making mistakes from lack of training? Do they have time for adequate training?

There’s no doubt training can be a hassle—authorizing, planning, delivering, tracking—and it’s easy to let this critical priority slip.

To solve this problem, BLR® has created a unique and helpful solution called TrainingToday.

This turnkey service requires no setup, no course development time, no software to install, and no new hardware. Your employees can self-register, and training can be taken anytime, anywhere (24/7) with nothing but a PC and an Internet connection. Courses take only about 30 minutes to complete


Trying to get your employees trained to show leadership? It isn’t easy to fit it in—schedulewise or budgetwise—but now there’s BLR’s Leadership for Employees Library. Train all your people, at their convenience, 24/7, for one standard fee. Get More Information.


Just as important, TrainingToday automatically documents training. As trainees sign on, their identifications are automatically registered. When the program is completed, the trainee’s score is entered. So, when you want to see who has or hasn’t yet trained on any subject or look at the across-the-board activity of any one employee, it’s all there, instantly available to you, your boss, an inspector—even a plaintiff’s attorney.

These are all motivational, actionable programs—for both employees and supervisors—in such key areas as sexual harassment, the FMLA, diversity, communication, USERRA, recruiting, and many more. The courses are kept up to date to reflect federal and state regulatory changes, and what’s more, we continually add new programs.

The Leadership Library, for example, provides you with a sensible (and economic) solution.

The Leadership Library for Managers and Supervisors allows you to:

  • Train on demand. Employees can complete training anytime from anywhere. All they need is a computer and an Internet connection.
  • Reinforce training topics with engaging graphics and quizzes to test their knowledge.
  • Monitor and track the results of your training program with the built-in recordkeeping tool.
  • Save costs. The more you train, the more cost-effective the training becomes.

The Leadership Library for Managers and Supervisors is a Web-based training tool that can be utilized by any organization. All you need is a computer and Internet access—the library is available 24/7.

The Leadership Library trains your managers on the fundamental skills required for successful team management and organizational communication.

The courses cover a range of leadership and managerial topics, including the following:

  • Business Writing Skills for Supervisors
  • Dealing with Change: How Supervisors Can Help
  • Motivating Employees: Tips and Tactics for Supervisors
  • Effective Communication for Supervisors
  • Conflict Resolution and Consensus Building
  • Workplace Ethics for Supervisors
  • Encouraging Employee Input
  • Negotiation Skills for Supervisors
  • Time Management for Supervisors
  • Professional Behavior: What Supervisors Need to Know
  • Performance Goals for Supervisors
  • New Supervisors’ Guide to Effective Supervision
  • Problem Solving for Supervisors
  • How to Manage Challenging Employees
  • Coaching for Superior Employee Performance: Techniques for Supervisors
  • Effective Meetings: How-to for Supervisors
  • Leadership Skills: What New Managers and Supervisors Need to Know

This turnkey service requires no setup, no course development time, no software installation, and no new hardware. Your employees can self-register, and training can be taken anytime (24/7), anywhere there is a PC and an Internet connection. Courses take only about 30 minutes to complete.

TrainingToday automatically documents training. As trainees sign on, their identifications are automatically registered. When the program is completed, the trainee’s score is entered. So, when you want to see who has been trained on any subject or look at the across-the-board activity of any one employee, it’s all there, instantly available.

Course certificates can be automatically generated from within the training center and are automatically retained for recordkeeping purposes.

Get started today on helping your managers and supervisors be the best they can be!

Start Your Free Trial Today!

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