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Fighting Passive Aggression with Soft Skills Training

Passive-aggressive behavior can turn a well-functioning workplace into a cauldron of toxicity if left unaddressed. But many employees feel they and their colleagues lack the soft skills to address passive aggression effectively. The Impact of Soft Skills on Passive Aggressiveness “Passive-aggressive behavior is a pattern of indirectly expressing negative feelings instead of openly addressing them,” […]

Joseph Henry: Taking DEI Beyond the ‘D’

Too many organizations still let their diversity, equity, and inclusion (DEI) efforts stall out at the “D” stage and assume good diversity numbers mean they’re doing a decent job. Through a commitment to empowerment and a data-driven approach to decision-making, our focus for this diversity leadership profile demonstrates a level of commitment to inclusion and […]

Empowering Leaders Through Training and Development: 4 Mistakes to Avoid

When you hear the term “effective leadership,” what comes to mind? Here are a few considerations to start the list: inspiring, trustworthy, strategic, empathetic, customer-focused, decisive, and humble. Do you see a problem with this list? Effective leadership spans a broad spectrum of interpersonal skills, personality characteristics, and business-oriented competencies. Unfortunately, because of the gap […]

Avoiding Candidate Fraud in the Hiring Process

Technology and remote work have changed the opportunities for cheating in the hiring funnel—we’ve all heard horror stories of the wrong person showing up on day 1 after the person’s camera stayed off for the interview process. But these are exceptions to the rule. Most often, candidates are acting in good faith, trying to secure […]

2023 Outlook: 4 Ways the Workforce Will Change

So much about the world of work has changed in the past 3 years. If someone told you in 2019 that “work from anywhere” policies would be common, 4-day workweeks would be widely accepted, and “hustle culture” would be on its way out by the end of 2022, you would have probably stared at that […]

4 Ways to Limit Employee Turnover and Improve Retention

Employment numbers have been volatile over the past several years. While the pandemic shook up the employment picture, it appears that, for now, the unemployment rate has stabilized and is at the lowest rate the country has seen in years. However, employers with an hourly workforce, particularly in industries like health care, transportation, and food, […]

Resolutions and Microlearning: Make Goals Attainable

As a new year approaches, millions of people around the world are making new year’s resolutions. However, millions will abandon those goals by the end of January. Often, the problem with self-improvement goals is that they are too big, too complicated, and too intimidating. How Training Efforts Are Like New Year’s Resolutions The same often […]

Faces of HR: Mona Dine on the Power of a Purposeful Approach to HR

Mona Dine, PCC, SPHR, SCP, ODCP, is an accomplished Human Resources (HR) leader with more than 20 years of experience. She got her start in operations leadership at National Bankcard Corporation and then segued into HR. From there, her career evolved as she took on increasingly complex and broader roles – including senior level HR […]

Job Market ‘Recovery’ in Big Cities May Look Different Than Expected

We live in potentially confusing times. On one hand, the record-breaking rates of inflation we saw this year combined with warnings of a recession from prominent individuals and organizations such as the IMF and World Bank have contributed to a somewhat worrisome economic mood. On the other hand, numerous signals indicate a strong post-pandemic job […]